Your privacy matters to us. This page explains what personal information jlok collects when you use our platform, how we use it, who we share it with, and what rights you have as a Filipino player under Philippine data privacy law. It is a straightforward read — no legal jargon, just the facts.
When you register on jlok, we collect basic personal details such as your name, date of birth, email address, and mobile number. We also collect your preferred payment method details and transaction history so we can process deposits and withdrawals accurately and on time. During your gaming sessions, we automatically log technical data including your device type, browser version, IP address, and session timestamps — this helps us keep the platform stable and secure for all Filipino players. If you contact our support team, we may retain records of that communication to improve our service quality. We only collect information that is genuinely necessary to operate the platform and comply with applicable Philippine regulations — we do not ask for anything beyond what is needed.
Your personal data is used primarily to create and manage your jlok account, verify your identity, and process financial transactions in Philippine pesos. We use your contact details to send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts — we do not send unsolicited marketing messages without your consent. Technical data collected during your sessions is used to detect unusual activity, prevent fraud, and ensure the platform performs reliably on mobile devices across the Philippines. We may use aggregated, anonymised data to analyse platform usage trends and improve the overall gaming experience. At no point do we use your personal information to make automated decisions that would significantly affect your rights without human review.
We do not sell, rent, or trade your personal information to any third party for commercial purposes — full stop. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with Philippine data privacy standards. In certain circumstances, we may be required to disclose information to regulatory authorities or law enforcement agencies in the Philippines if compelled by law. Outside of these specific situations, your data stays within the jlok ecosystem and is not shared with anyone else.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations governing gaming platforms. Transaction records are kept for a minimum period to satisfy financial compliance requirements, even if you choose to close your account. Technical logs are retained for a shorter period and are used solely for security monitoring and platform diagnostics. Once the applicable retention period has passed, your data is securely deleted or anonymised so it can no longer be linked back to you. We store all data on servers with appropriate technical safeguards, including encryption at rest and in transit, to minimise the risk of unauthorised access.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to know what personal data we hold about you and to request a copy of it at any time. You also have the right to correct any inaccurate information, to object to certain types of processing, and to request the deletion of your data where it is no longer necessary for us to retain it. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to us through the FAQ page and our team will respond within a reasonable timeframe. We take every data rights request seriously and will never penalise you for exercising your legal entitlements.
jlok uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your mobile browser. We also use session cookies to monitor for suspicious activity and protect your account from unauthorised access. We do not use third-party advertising cookies or tracking pixels that follow you across other websites. You can manage or disable cookies through your browser settings, but please note that doing so may affect certain features of the platform. By continuing to use jlok after being informed of our cookie practices, you consent to our use of cookies as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make significant changes, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The date at the bottom of this page always reflects when the policy was last reviewed, so you can check back at any time. Continued use of jlok after a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you always know how your data is being handled.
Last reviewed: 2025. For questions about your data, visit our FAQ page.
Now that you know how jlok handles your data, you can game with confidence. Create your free account today and enjoy sports betting, fish game, and more — all on your mobile, all in PHP, built for players across the Philippines.